Frequently Asked Questions

Find answers to common questions about AykaFin

What is AykaFin?

AykaFin is a comprehensive personal and family financial management platform that helps you track income, expenses, debts, investments, and financial goals all in one place. It provides automated calculations, financial health scores, and actionable insights to help you achieve financial wellness.

Is there a free plan available?

Yes! AykaFin offers a free plan with essential features to get you started. You can track basic income, expenses, and set financial goals. Premium plans unlock advanced features like unlimited transactions, family member tracking, investment portfolio management, and priority support.

How secure is my financial data?

Your data security is our top priority. AykaFin uses bank-level 256-bit SSL encryption, secure servers, and industry-standard security practices. We never sell your data to third parties. All sensitive information is encrypted both in transit and at rest.

Can I use AykaFin for family finances?

Absolutely! AykaFin is designed for both individual and family financial management. Our Family plan allows you to add family members, track member-wise income and expenses, and get a complete view of your household financial health.

Does AykaFin have a mobile app?

Yes! AykaFin offers native mobile apps for both iOS and Android. All your data syncs seamlessly across web and mobile, so you can manage your finances on the go.

Can I import my existing financial data?

Yes, you can import transactions from CSV files or Excel spreadsheets. We also support bank statement imports and are working on direct bank integrations for automatic transaction syncing.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and UPI payments. All payments are processed securely through our payment partners.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time with no cancellation fees. Your data remains accessible until the end of your current billing period, and you can export all your data before canceling.

How does the Financial Health Score work?

Our Financial Health Score is calculated based on multiple factors including your cash flow, savings rate, debt-to-income ratio, net worth growth, and goal progress. The score ranges from 0-100 and provides recommendations for improvement.

Do you offer customer support?

Yes! We offer email support for all users. Premium and Family plan subscribers get priority support with faster response times. We also have comprehensive help documentation, video tutorials, and an active community forum.

Still have questions?

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